Covid protocols shall be adhered by the passengers and ananta as per the effective mandate of the government. Without adhering to the government guidelines, boarding can be denied to the passengers without refund.

Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight). Passengers are taken on board depend- ing up on the load and temperature conditions. Pilots call will be final. Total weight of all passengers on board must be within this limit. Hence, passengers are required to provide us their exact weights at the time of booking.

Passengers have to submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft’s weight carrying capacity of 450 kg, passenger(s) would be deboarded & cancelled for the heli-tour without any refund.

Overweight charges are applicable @ inr 2000/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight will only be calculated on the total excess weight above the total permissible weight of all the group members com- bined, I.E., permissible weight= 75 kg x (no. Of pax). Furthermore, any discrepancy found in the weights of the passengers,

Which would be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.

Only duffle/soft bags are allowed to carry in the helicpoter within 5kg weight per person. It is not permitted to carry suitcas- es or any other luggage bags in the helicopter.

In view of our helicopters’ limited weight carrying capacity, we reserve the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in same helicopter flight.

Seating capacity the maximum seating capacity for our helicopters is 06 passengers + 01 crew.

Infant below 2 years or 12kg are accommodated free of charge. For verification of age of the child, id proof/birth certificate of the child will be checked.

Depending up on weather/force majeure conditions, ananta might cover the dhams interchangeably.

We strongly advise our passengers to keep one additional day at hand at dehradun, to avoid inconvenience in case passen- gers get stuck at any of the destinations due to bad weather or force majeure scenarios.

Confirmation of additional services such as maha abhishek puja, rudra abhishek puja, or any other additional service, has to be provided by the passengers at the time of booking. Payment for the puja’s/any additional services are paid at the time of booking in advance.

Flying in hills are subject to bad weather, and many force majeure factors like delayed air traffic clearances/permissions, vvip movements, valley flying by indian air force (notam), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

Any donations, tips, pitthu, palki/pony and porter charges will be borne by the passengers.

Aadhar card copies are to be shared by all indian passengers, & passport in case of foreign nationals.

Ananta has its own crew at all the dhams. For any guidance or assistance, passengers are free to reach out to them.

Network connectivity at badrinath is very poor. Bsnl & jio are the main telecom services, that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.

All temples in chardham sector are located at high altitude, therefore passengers are advised to carry medication during travel. Also, they are advised to carry heavy woollen clothing with them, because during evenings & nights, the temperature can drop drastically.

Ananta will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment or condition.

Ananta reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

Our heli-tours are not available for the following vip’s:

1. Speaker lok sabha
2. Dy. Chairperson Rajya Sabha
3. Central Ministers of Cabinet Rank
4. C J I Supreme Court
5. Governors Of State
6. Chief Ministers Of State
7. State Ministers Of Cabinet Rank
8. Spg Protectees – Z Category Only.

The booking has to be done in advance with a deposit of 50% of the total amount. Balance payment has to be deposited 14 days prior to the date of arrival at dehradun. Passengers will not be permitted to board or commence the tour, unless full & final payment of the tour has been done.

Rescheduling your booking to any future or prior travel date, will be done subject to availability, and on payment of 10% of the total tour cost. This will be permitted only if informed at least 07 days before arrival date. In case rescheduling is request- ed less than 07 days prior to the travel date, then the booking would be treated as cancelled, & a fresh booking will be given subject to availability, after the levy of applicable cancellation charges

1. The refundable amount of each uncovered dham will be as mentioned below:
   1. Kharsali/yamunotri: 25% tour cost minus inr 10,000 per person towards flight preparation charges.
   2. Jhalla/gangotri: 25% tour cost minus inr 10,000 per person towards flight preparation charges.
   3. Sersi/kedarnath: 25% tour cost minus inr 10,000 per perosn towards flight preparation charges.
   4. Badrinath: 25% tour cost minus inr 10,000 per person towards flight preparation charges.
2. If consumed any services then cancellation charges will be including expenses of the consumed services along with cancellation charges of rs 10,000/- per person.

Deduction of any additional services provided at any of the dhams during the tour of the passengers will be deducted over and above the refundable tour cost. Refund against an unutilized service will not be done.

For a single occupancy room, additional charge of @ inr 40,000/person (tax inclusive).

Covid-19 case, or any national/state emergency

In case passengers test covid positive before the travel, or the yatra gets called-off by the government, or any national or state emergency is imposed, there will be no refunds applicable. However, passengers will be provided a credit voucher by

Ananta against the advance paid, which will be valid for one year. It can be utilized against any of our helicopter tours or charter services (for the full amount of the credit voucher), by the passengers or any of their friends/relatives.

Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of delhi jurisdiction

1. Where bad weather, technical snags or any force majeure reason beyond ananta services’ control results in the cancel- lation of your flight being delayed or cancelled, ananta will not be liable in any way for the cancelled or delayed flight. How- ever, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passenger shall be offered in the event of cancellation of a flight.
2. In case tour departure does not take place from dehradun as per the scheduled departure timing due to above reasons, our team will propose the possible revised itinerary within our package duration, but without any extension of timings.
3. In case flying does not take place during the entire day, tour will be considered as cancelled & full refund as per our policies will be made.
4. In case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers. The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.
5. New dodham passenger(s) scheduled for departure from dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).
6. In case the tour departs from dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package duration, but without any extension of timings.
7. Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to opera- tional viability.
8. Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather/force majeure reasons.
9. If passengers require extra helicopter flying at the end of their tour, the same will be chargeable At rs 1,20,000/hr + ucada royalty & landing charges + gst.

Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.

Rs 137,000/- Per Guest. All inclusive Taxes and Royalty